• Differentiate between a client and a customer is in a real estate transaction
  
• Describe the basic ways that a fiduciary relationship may be terminated
• List the ministerial and statutory duties owed a customer
• Explain the most popular types of agency agreements used in New York
• Explain how licensees create a dual agency relationship with an in-house sale
• Describe the limited responsibilities that an agent has in a disclosed dual agency relationship with designated agents
• Discuss the disclosures that must be made regarding agency relationships, including the timing of those disclosures

New York real estate licensees with less than two years of licensure