The auto physical damage loss can be challenging. There are unique problems when the vehicle is a total loss and others when the insurance company decides to repair the vehicle. And, there may be coverage issues. This course will give an overview of the collision loss from what to expect with a total loss to the issues that arise when the car is repaired. The physical damage claim can be a first-party claim where the damages to the vehicle are covered under the owner’s auto insurance. In other cases, it can be a third-party, liability claim. In this course, we will discuss only the loss when it is a first-party claim.

• Identify coverage available for physical damage claims
• Describe issues that can arise with physical damages claims
• Identify how physical damage coverage can be found in an insurance policy
• Explain how rental cards can be covered