Rules Surrounding Communications with the Public

Overview

This course covers the rules and regulations that must be followed when communicating with the public. From written correspondence to telemarketing to social media, it is important to be aware of the expectations you must adhere to when communicating with customers and prospective customers. 

Learning Objectives

Upon completion of the is course you should:

  • Understand how your communications with the public are regulated
  • Be able to interpret the rules and expectations when communicating with customers and prospects
  • Know the importance of the know your customer and suitability rules surrounding the use of social media

Designed For

Intended audience is registered representatives.
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