Developing a Client-Centered Code of Ethics


For many professionals, the code of ethics they follow is set forth by the company they represent and/or the professional organizations to which they belong. Yet any “formal” code of ethics can be—and should be—supplemented by the professional's own personal code of professional ethics: a guidepost that directs one’s business practices and conduct in tandem with one’s personal beliefs and values.

This course explains the importance of developing a professional code of ethics and the elements that should be considered to ensure that both producer and client are best served. 

Learning Objectives

Upon completing this course, students will be able to:

  • understand why acts that are legal are not always ethical
  • describe the various practices prohibited by unfair trade practice laws
  • understand agency relationships and the required standard of care that producers must follow when working with insurers
  • explain the purpose and benefits of a code of ethics
  • describe the ethical principles commonly identified in a code of ethics
  • recognize the rights and expectations of insurance consumers with respect to producers

Designed For

Financial professionals who wish to learn more about ethical decision making and how to work with their clients ethically. 

Find this course for your license:

License or Certification