An insurance agent’s errors and omissions (E&O) insurance covers defense costs and damages for professional mistakes. While this coverage provides security, understanding and avoiding behaviors that lead to E&O claims is more proactive. This course helps insurance producers understand their E&O exposure and offers guidelines to avoid claims. It covers E&O exposures, the need for insurance, how coverage works, liabilities from actions and inactions, roles in client relationships, and legal and ethical obligations.