Overview
We live in a rapidly changing world, and licensees must ensure that their business practices serve the needs of a vibrant and diverse community. Importantly, licensees must understand how to recognize bias so they can foster business environments that promote diversity, equity, and inclusion. This course helps licensees learn how to recognize biases that can lead to unfair decision-making or actions that are not in the best interest of the client. The course also teaches licensees strategies they can use to combat biases and to ensure their actions are actually based on accurate and complete information rather than preconceived opinions. This course satisfies California's CE requirement for two hours of instruction pertaining to implicit bias training.
Learning Objectives
Upon completion, students will be able to:
- define the concepts of bias including implicit, explicit and systemic bias
- list actionable steps you can take to recognize and challenge your own implicit biases
- explain how bias is changeable and the impact of crowd bias
- recognize the historical impact of bias on the housing industry
- explain how to effectively challenge systemic bias
- describe strategies businesses can implement to defeat systemic bias
- discuss how disparate impact can be an indication of systemic or structural bias
- generalize a licensee's responsibilities under Title 10, CA Code of Regulations
Designed For
California real estate licensees at all stages in their careers.
Find this course for your license:
License or Certification
Regulator
Type