WebCE Continues to Provide Support Through Coronavirus Outbreak

by Stacey Cessna | Mar 17, 2020
WebCE is committed to the health and safety of our employees, customers, and local communities. We are carefully monitoring federal and local government guidance in light of the coronavirus outbreak.

Rest assured, WebCE’s infrastructure allows for WebCE employees to telework and perform all essential business functions remotely. Our website and all electronic services will remain available 24x7. At this time, we do not see any business risks with regards to the availability of our products or services due to the COVID-19 outbreak.

We are also working with state representatives, industry associations, and outside vendors to gain knowledge about how this is affecting other areas of our business that we cannot control. We will continue to update our corporate clients and customers as we hear of any impacts pertaining to them.

What we do know:

  • Testing Center Closures for various licensing exams including insurance, securities, CFP, CPA and more:

  • FINRA is Keeping Track of State “Shelter-in-Place” and “Stay-at-Home” Orders

    • To aid member firms, FINRA is providing a list of state orders of which FINRA is aware. While FINRA will update this list periodically as they become aware of changes, the situation is rapidly developing and firms should rely on their local authorities for the latest developments. Read more. 
  • Self-Study Exam Proctor Requirements Waived For Insurance Professionals

    • AL Department of Insurance has waived the self-study CE exam proctoring requirement until the end of April. Bulletin 2020-03.
    • AZ Department of Insurance has issued an executive order saying insurance producers do not need to have post-course examinations proctored. Read more.
    • IA Insurance Licensing Division will be waiving the proctor requirements for self-study CE exams until the end of August 2020. The 18 classroom credits have also been waived. Producers will need 36 credits with 3 of them being ethics.
    • NE Department of Insurance has waived the proctor requirements for self-study CE exams until July 31st.
    • MI Department of Insurance and Financial Services will allow CE Providers to accept self-attestation of the completion of CE final exams for online self-study CE courses until further notice. 
    • NY State Department of Financial Services has waived the requirement to have an approved monitor present when taking a self-study CE or PLE (pre-license exam prep) course final exam until further notice.
    • PA Insurance Department has waived the proctor requirement for self-study CE until further notice.
    • SC Department of Insurance is waiving the proctor requirement for self-study CE exam until further notice.
    • VT Department of Insurance is waiving the proctoring requirement for self-study CE exams until further notice.
    • WI Department of Insurance is allowing agents to complete online courses without having a physical proctor present for CE and PLE until the state of emergency has been lifted. Agents will be required to complete a CE Attestation of Personal Responsibility Form which will need to be submitted to the provider before they receive credit.
  • Renewal and CE due date extensions for Insurance Professionals

    • AR: Insurance licenses have been extended 60 days from the beginning of Executive Order 20-03 posted on 3/11/2020. Read Executive Order 20-03
    • CT: Insurance licenses - the renewal date for all licensed insurance producers whose licenses expire and will need to be renewed in the period from March 24, 2020 through May 31, 2020 will be extended to June 30, 2020. All licensed insurance producers whose CE compliance period expires between March 24, 2020 and May 31, 2020 will be granted an extension of time through June 30, 2020 in order to complete the required number of CE credits. Read more.
    • GA: Insurance licenses with a CE deadline through 5/31/2020, requirements for completing CE have been waived. Read more.
    • IA: Insurance license expiration dates have been extended through the Governor's proclamation. Bulletin 20-05.
    • IL: All professional licenses regulated by Illinois Department of Financial and Professional Regulation renewing between 3/1/2020 - 7/31/2020 have been granted an extension through 9/30/2020 for completing CE requirements. Read more.
    • IN: Insurance licensees IDOI will modify its own internal policies by implementing a 60-day grace period relating to renewals and cancellations for all licensees, certificate holders, and registrants. This includes premium tax and surplus lines premium tax filings. Any penalties assessed due to late payment during this period will be waived. The 60-day extension will also be applied to the Continuing Education (CE) Requirements for insurance producers. Bulletin 252.
    • KY: Insurance license CE deadlines are being extended for licensees due in March and April. A 2‐month extension is being given for March and April CE completion and reporting. This action does not include an extension for license renewal, only for CE.
    • MD: All licenses, permits, registrations, and other authorizations issued by the State of Maryland, shall have until the 30th day after the state of emergency is lifted to renew their licenses. Read more.
    • MN: Insurance producers or insurance adjusters whose renewal dates are due the end of March now have until April 30, 2020 to complete all renewal requirements, including continuing education hours and the required application and fee. Read more.
    • ME: All insurance licensed resident producers and consultants whose continuing education compliance period expires March 31, 2020 and April 30, 2020, will be granted an automatic extension until May 31, 2020.
    • NC: All licensed insurance producers and adjusters whose CE compliance period expires in March, April or May 2020 will be granted an extension through June 30, 2020 in order to meet the state mandated CE requirements. This includes NC nonresident adjusters with NC as the Designated Home State (DHS).
    • NDInsurance producers and consultants whose license expires on March 31, 2020 have been granted a CE reporting extension to April 30, 2020. Bulletin 2020-7.
    • NE: Resident insurance producers expiring in March or April, a 90-day extension for the producer's CE requirement can be granted. To request an extension, producers will need to email a request to [email protected] 
    • NH insurance licenses renewal deadline for licenses that are set to expire on March 31, 2020 is now May 31, 2020. The renewal deadline for licenses that are set to expire on April 30, 2020 is now June 30, 2020. Bulletin 20-023.
    • NY: Insurance licensees NY DFS will suspend the expiration of licenses for all individual producers for the next 60 days and waive any late fees resulting from, and accruing during, this suspension period. Insurance Circular Letter No. 9 (2020).
    • OH: Department of Insurance passed HB 197 which extends license expiration dates to be 90 days after the state of emergency has ended or 12/1/2020 whichever comes first.
    • OK: All occupational licenses issued by any agency, board, or commission of the State of Oklahoma that expire during this emergency shall be extended so long as this Order is in effect. All occupational licenses extended during this Order will expire fourteen (14) days following the withdrawal or termination of this Order. Read more.
    • PA: Insurance licenses - the Commissioner of the Commonwealth, pursuant to 40 P.S. 310.8(e), will temporarily waive CE requirements for licensees who cannot meet requirements due to extenuating circumstances related to COVID-19. Beginning Monday, March 16, 2020 the Pennsylvania Insurance Department, pursuant to 40 P.S. 310.8(e), will also temporarily extend the licensing renewal deadline for licensees impacted by extenuating circumstances related to COVID-19. Read more
    • RI: Insurance licenses with renewal dates of 3/31/2020 have been extended to 4/30/2020. Read more.
    • SC: Insurance licenses are being extended. March producers will renew in April and April producers will renew in May. 
    • TX: Insurance licenses set to expire in March or April, the Texas Department of Insurance will extend the time to renew a license by two months and waive late fees. This will allow agents more time to complete continuing education and waive continuing education fines. Read more.
    • WI: Insurance resident licensees with a CE deadline through 3/31/2020, CE requirements have been waived.
    • WY: Insurance licensees - the WY Insurance Department will consider waiving license late/reinstatement fees for licensees who are directly affected by COVID-19 (those who test positive or are a primary care giver of someone who test positive) and are unable to renew their insurance license timely. These requests for exception must be emailed to the Licensing Section - [email protected] and should include the licensee’s name, Wyoming license number, expiration and a brief summary of how their situation requires an exception.
  • Renewal and CE due date extensions for Real Estate Professionals

    • IL: All professional licenses regulated by Illinois Department of Financial and Professional Regulation renewing between 3/1/2020 - 7/31/2020 have been granted an extension through 9/30/2020 for completing CE requirements. Read more.
    • KY: Real Estate licenses - CE deadlines have been extended until the state of emergency is concluded, plus 30 days. 
    • MD: All licenses, permits, registrations, and other authorizations issued by the State of Maryland, shall have until the 30th day after the state of emergency is lifted to renew their licenses. Read more.
    • NV: Real Estate licenses renewing between 3/15/2020 and 5/31/2020 have been granted a temporary 90-day extension to complete the live-instruction portion of their CE requirement. 
    • OK: All occupational licenses issued by any agency, board, or commission of the State of Oklahoma that expire during this emergency shall be extended so long as this Order is in effect. All occupational licenses extended during this Order will expire fourteen (14) days following the withdrawal or termination of this Order. Read more.
    • RI: Real Estate licenses - the Department of Business Regulation, Division of Commercial Licensing, will extend Real Estate Salespersons, Real Estate Brokers, and Real Estate Corporation renewals to May 31, 2020.
    • TN: Real Estate license deadlines for renewals and continuing education have been extended. No extension date has been released.
    • TX: Real Estate licensees with an expiration date of March 31, 2020, or April 30, 2020, have been granted an extension through May 31, 2020.
    • UT Division of Real Estate has extended renewal dates for those who would have expired in March and if necessary will for those who expire in April. However, this does not change the requirement to complete your CE. Read more.
  • Renewal and CE due date extensions for Funeral Professionals

    • MD: All licenses, permits, registrations, and other authorizations issued by the State of Maryland, shall have until the 30th day after the state of emergency is lifted to renew their licenses. Read more.
    • VA: Licensed funeral professionals - the Board of Funeral Directors and Embalmers has granted an extension of continuing competency requirements for a period of six months after the deadline for any renewal due by March 31.
  • Renewal and CE due date extensions for CPA Professionals

    • ND: State Board of Accountancy has issued a statement saying the deadline for completing continuing education has been extended by 90 days. The deadline for completing continuing education for the 2019 reporting period is now September 30, 2020. Read more.
    • TX: State Board of Accountancy has granted a 90-day extension for completing CPE. However, the Texas State Board of Public Accountancy still encourages licensees to complete their CPE as soon as possible. Read more.

We thank you for trusting us with your education and training needs and encourage any feedback on how we can continue to improve the way we serve you.

Last Updated: April 1, 2020